How can I track or check the status of my tommybahama.com order?

You can track your order on the My Orders section of your Tommy Bahama account. This page will show your current orders and tracking information, as well as past purchase information. Once your order ships, you’ll also receive a tracking number via a shipping confirmation email we send. Tracking updates may take up to 24 hours to appear after shipment.

Can I make a change to an order I just placed?

Unfortunately, once an order has been submitted, we are unable to make any changes to it online. Please contact Guest Services at 1.866.986.8282 and we’ll be happy to assist. Please have your order number ready when you call.

What payment methods do you accept?

Tommy Bahama accepts major credit cards, debit cards, gift cards, Award cards, and approved digital payment options like Apple Pay. For your convenience, your credit card information will be stored in your tommybahama.com account. This is secure information and cannot be accessed by anyone other than the account holder. For more information, see our Privacy Policy. For added security, your billing address at tommybahama.com must exactly match the address on file at your credit card company.

How do I use my Gift Card or Award card on tommybahama.com?

Whether you have a classic gift card, an eGift card, or an Award card, the process for redemption is the same. At checkout, provide the card number and 4-digit PIN on your card in the payment section. Gift cards purchased in the past without a PIN number cannot be used online; these cards are redeemable at Tommy Bahama retail stores, Tommy Bahama outlet stores, or at Tommy Bahama restaurants. Cards are not redeemable at Tommy Bahama Furniture stores or Tommy Bahama resorts.

How long does shipping from tommybahama.com take?

Delivery times vary based on shipping method and destination. Estimated delivery dates are provided during checkout and in your shipping confirmation email. Most popular U.S. mainland delivery options and times include: FedEx Ground Shipping – 1-8 business days FedEx 3-Day Shipping – 3 business days FedEx 2-Day Shipping – 2 business day U.S. Shipping Information Canada Shipping Information International Shipping Information

Can my order be gift wrapped?

Gift wrapping services are unavailable at this time.

How do I return an item? What is Tommy Bahama’s return policy?

Most unworn, unwashed, or defective merchandise can be returned within 45 days of purchase for a full refund. Returns can be started online or completed at participating Tommy Bahama retail locations. Visit our Returns Policy page for complete requirements and instructions. Returns & Exchanges Policy Find a Tommy Bahama Store Start a Return Online

Can I return an online order at a Tommy Bahama store?

Yes, many online purchases may be returned at participating Tommy Bahama retail locations. Bring in your order confirmation and original form of payment, if available. Our award-winning guest service makes it fast, convenient, and easy. Find a Tommy Bahama Store

Can I exchange an item I ordered on tommybahama.com?

To exchange an item, you first need to return the original item and place a new order for the exchange. Our Guest Services team will be happy to assist you with this process.

Where are Tommy Bahama retail stores located?

For a complete list of our store locations click here.

Where are Tommy Bahama restaurants and Marlin Bar located?

Find our restaurant and Marlin Bar locations here.

Does Tommy Bahama have a resort?

Yes! The Tommy Bahama Miramonte Resort & Spa in Indian Wells, California, debuted in 2023. Sitting on 11 expansive acres of olive trees and fragrant citrus groves, the resort boasts sweeping views of the Santa Rosa mountains, 215 guestrooms, and reimagined villa suites. Learn more here.

How can I unsubscribe from the Tommy Bahama email list or change my email preferences?

To unsubscribe from our email or change your preferences, click the “Update Your Email Preferences” link at the bottom of every email we send.

Can I unsubscribe from Tommy Bahama SMS?

Yes, reply to the texts with STOP to cancel and HELP for help.

Does Tommy Bahama have a loyalty program?

We have a restaurant and bar rewards program, Island Club Rewards®. Sign up today and instantly earn a $10 dining reward. Then for every dollar spent when you dine with us, earn one point. Every 250 points gets you a $25 Reward. Learn more here.

Frequently Asked Questions

Free Expedited Shipping on Orders $200+

FREE 3-DAY SHIPPING WITH $200 HURDLE VALID UNTIL 6:59AM PT JUNE 15, 2026. FREE 2-DAY SHIPPING WITH $200 HURDLE VALID FROM 7AM PT JUNE 15, 2026 UNTIL 6:59AM PT JUNE 17, 2026. Free Expedited Shipping offer is valid only for orders of $200 or more on eligible products, shipped within the U.S. (excluding U.S. territories). The $200 threshold must be met in a single, pre-tax transaction and after applicable discounts are applied. Purchase of Tommy Bahama furniture, packaging, shipping, handling, taxes and prior purchases do not qualify toward the $200 threshold. Orders will ship via FedEx 3-day air shipping or FedEx 2-day air shipping within the 48 contiguous states and FedEx 2-day air shipping to Alaska and Hawaii. If you choose another shipping option, additional charges will apply.

Free shipping is valid only for orders of $100-$199.99 on eligible products shipped within the U.S. (excluding U.S. territories). The $100 threshold must be met in a single, pre-tax transaction and after applicable discounts are applied. Purchase of Tommy Bahama furniture, packaging, shipping, handling, taxes and prior purchases do not qualify toward the $100 threshold. Orders will ship via FedEx Ground shipping within the 48 contiguous states and standard 2-day air shipping to Alaska and Hawaii. If you choose another shipping option, additional charges will apply.

Offers valid only at tommybahama.com. Not valid at Tommy Bahama full price stores, Tommy Bahama Outlets, Tommy Bahama Restaurants, Tommy Bahama Resorts, Tommy Bahama Home Store, or tommybahamafurniture.com. Offers do not apply to certain oversized items, certain flammable items, handling fees, out-of-stock items, previous purchases or Tommy Bahama furniture and cannot be combined with any other shipping offer. Shipping charges will be automatically taken off the invoice at the final stage of checkout. Items cannot be shipped to P.O. boxes or military APO/FPO addresses. Offer not available on all products and is subject to change without notice. Void where prohibited.

Flipside

TERMS & CONDITIONS

Earn a $50 Award for every $175 you spend in store or at tommybahama.com May 15 – June 21, 2026. Use your $50 Award during the redemption period, June 22 – July 12, 2026, toward a $100 minimum purchase at full-price retail stores, tommybahama.com, our Restaurants, and Marlin Bars.

THE OFFER

OFFER TO EARN AWARDS EXPIRES JUNE 21, 2026, ONLY WHILE SUPPLIES LAST. Awards may only be earned with purchases from U.S. Tommy Bahama full-price retail stores and tommybahama.com (U.S. shipments only, excluding U.S. territories). Awards may ship separately. Offer not valid at Tommy Bahama Resorts, Restaurants, Marlin Bars, Outlets, Home Stores, or tommybahamafurniture.com. Threshold must be met in a single, pretax transaction and after applicable discounts are applied. Purchase of gift cards, furniture, shipping, taxes, fees, donations, and prior purchases do not qualify toward the minimum purchase amount. Currency values are in U.S. Dollars. Tommy Bahama reserves the right to void an Award in the event the qualifying purchase is returned. Offer not valid for employees of Tommy Bahama. Offer void where prohibited. Offer subject to change, modification, or termination.

AWARD CARD REDEMPTION

ALL AWARDS EXPIRE JULY 12, 2026. Valid only at Tommy Bahama U.S and Canadian full-price retail stores, Tommy Bahama Restaurants and Marlin Bars (dine-in only, not during Happy Hour, not valid on alcohol, not valid at Grapefruit Basil®), and tommybahama.com (U.S and Canadian shipments only, excluding U.S. territories and Quebec). Not valid at Tommy Bahama Resorts, Outlets, Home Stores, or tommybahamafurniture.com. Valid only for a single transaction with a $100 minimum purchase. Limit one (1) Award per transaction, and in restaurants per table. Purchase of gift cards, furniture, shipping, taxes, fees, donations, gratuity, and prior purchases do not qualify toward the $100 threshold. Not valid toward purchases of gift cards, furniture, shipping, taxes, fees, donations, gratuity, and prior purchases. Must be presented at time of purchase and may not be combined with any other promotion or discount. Currency values are in U.S. Dollars. When used in Canada, the transaction total is converted from local currency to U.S. Dollars, at prevailing OANDA published exchange rates, and deducted from the card’s balance. Void if altered or transferred for value. Awards are intended as a free promotion from the merchant to the individual and are not redeemable for cash. Merchandise purchased in connection with Awards may not be returned for a cash refund unless prohibited by law. Tommy Bahama reserves the right to void an Award in the event the qualifying purchase is returned. Not replaceable if lost, stolen, or destroyed. May not be used by employees of Tommy Bahama. For questions, please call Guest Services at 866.986.8282. Use constitutes acceptance of these terms and conditions. Offer void where prohibited.

Flipside

TERMS & CONDITIONS

Earn a CAD $65 Award for every CAD $225 you spend in store or at tommybahama.com May 15 – June 21, 2026. Use your CAD $65 Award during the redemption period, June 22 – July 12, 2026, toward a CAD $130 minimum purchase at full-price retail stores and tommybahama.com.

THE OFFER

OFFER TO EARN AWARDS EXPIRES JUNE 21, 2026, ONLY WHILE SUPPLIES LAST. Awards may only be earned with purchases from Canadian Tommy Bahama full-price retail stores and tommybahama.com (Canadian shipments only, excluding Quebec). Awards may ship separately. Offer not valid at Tommy Bahama Resorts, Restaurants, Marlin Bars, Outlets, Home Stores, or tommybahamafurniture.com. Threshold must be met in a single, pretax transaction and after applicable discounts are applied. Purchase of gift cards, furniture, shipping, donations, taxes, fees, and prior purchases do not qualify toward the minimum purchase amount. Currency values are in Canadian Dollars. Tommy Bahama reserves the right to void an Award in the event the qualifying purchase is returned. Offer not valid for employees of Tommy Bahama. Offer void where prohibited. Offer subject to change, modification, or termination.

AWARD CARD REDEMPTION

ALL AWARDS EXPIRE JULY 12, 2026. Valid only at Tommy Bahama Canadian and U.S. full-price retail stores, Tommy Bahama Restaurants and Marlin Bars (dine-in only, not during Happy Hour, not valid on alcohol, not valid at Grapefruit Basil®), and tommybahama.com (Canadian and U.S. shipments only, excluding Quebec and U.S. territories). Not valid at Tommy Bahama Resorts, Outlets, Home Stores, or tommybahamafurniture.com. Valid only for a single transaction with a CAD $130 minimum purchase. Limit one (1) Award per transaction, and in restaurants per table. Purchase of gift cards, furniture, shipping, taxes, fees, donations, gratuity, and prior purchases do not qualify toward the CAD $130 threshold. Not valid toward purchases of gift cards, furniture, shipping, taxes, fees, donations, gratuity, and prior purchases. Must be presented at time of purchase and may not be combined with any other promotion or discount. Currency values are in Canadian Dollars. When used in the U.S., the transaction total is converted from local currency to Canadian Dollars, at prevailing OANDA published exchange rates, and deducted from the card’s balance. Void if altered or transferred for value. Awards are intended as a free promotion from the merchant to the individual and are not redeemable for cash. Merchandise purchased in connection with an Award may not be returned for a cash refund unless prohibited by law. Tommy Bahama reserves the right to void Awards in the event the qualifying purchase is returned. Not replaceable if lost, stolen, or destroyed. May not be used by employees of Tommy Bahama. For questions, please call Guest Services at 866.986.8282. Use constitutes acceptance of these terms and conditions. Offer void where prohibited.

Early Holiday Booking Promotion

Book your holiday party with us before November 15 and get a $50 award for every $250 you spend on it.

THE OFFER

OFFER TO RECEIVE AWARDS EXPIRES NOVEMBER 15, 2026. AWARDS CANNOT BE USED AS PAYMENT TOWARD THE EVENT FOR WHICH THEY WERE EARNED. AWARDS MAY ONLY BE REDEEMED JANUARY 1-31, 2027 AT U.S. TOMMY BAHAMA FULL PRICE RETAIL STORES, RESTAURANTS, MARLIN BARS (DINE IN ONLY, EXCLUDES HAPPY HOUR AND ALCOHOL), and tommybahama.com. $500 Food and Beverage minimum applies. To take advantage of this offer, your contracted event must occur between November 15, 2026 and January 15, 2027 (excluding December 31, 2026). A signed contract must be received by Tommy Bahama no later than 11:59 pm PST on November 15, 2026. The number of Awards earned will be based on actual food and beverage charges only after any applicable discounts are applied; additional charges such as rentals, floral, valet, tax or gratuity are excluded. Awards will be issued approximately 72 hours after the event. This offer cannot be combined with any other offer. Tommy Bahama reserves the right to change or revoke this offer at any time and to void Awards in the event the contracted event is cancelled. Additional restrictions apply, see “Redemption of Awards” below. Offer void where prohibited.

AWARD CARD REDEMPTION

OFFER TO REDEEM AWARDS EXPIRES JANUARY 31, 2027. AWARDS CANNOT BE USED AS PAYMENT TOWARD THE EVENT FOR WHICH THEY WERE EARNED. AWARDS MAY ONLY BE REDEEMED JANUARY 1-31, 2027 AT U.S. TOMMY BAHAMA FULL PRICE RETAIL STORES, RESTAURANTS, MARLIN BARS (DINE IN ONLY, EXCLUDES HAPPY HOUR AND ALCOHOL), and tommybahama.com. Not valid at Grapefruit Basil, Outlets or Resorts, tommybahamafurniture.com or the Tommy Bahama Home Store. Maximum of one Award can be redeemed in a single transaction. Awards not valid toward purchases of gift cards, gift services, alcohol, shipping, handling, taxes, gratuity and prior purchases. Awards must be presented at time of purchase and may not be combined with any other promotion or discount. Void if altered or transferred for value. Awards are intended as a free promotion from the merchant to the individual and are not redeemable for cash. Awards are not replaceable if lost, stolen or destroyed. May not be used by employees of Tommy Bahama. For questions, please call Guest Services at (866) 986-8282. Use constitutes acceptance of these terms and conditions. Awards are void where prohibited.

Frequently Asked Questions

Ordering & Payment

Shipping

Returns & Exchanges

Stores, Restaurants & Resorts

Emails, SMS & Loyalty Programs

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Frequently Asked Questions

Ordering & Payment

Shipping

Returns & Exchanges

Stores, Restaurants & Resorts

Emails, SMS & Loyalty Programs

Hello,Friend

Create a New Account

Hello,
Friend