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Shop & Dine FAQ

SHOP & DINE FAQ


What's the best way to reach Tommy Bahama to chat about Shop & Dine?

Call us at 1-800-647-8688, ext. 5575. Were available weekdays between 9 AM and 5 PM PT. Or email us at TommyBahamaEvents@TommyBahama.com.


What's the typical budget for a Shop & Dine gift card?

While the amount is flexible and there is no minimum, we recommend a minimum budget of $150.


What happens if the gift selected costs more than the value of the gift card?

Your guest will be responsible for the cost of his or her purchase over the gift card amount.


What happens if a guest can't find something they want?

No worries, their gift card can be used at a later time at any Tommy Bahama store, restaurant, or TommyBahama.com.


Do you assist with customized menus to accommodate dietary restrictions?

Yes, we can certainly accommodate vegetarian, vegan, and gluten-free requests.


What is your cancellation policy?

We understand plans sometimes change. The sooner you contact us, the better. If you cancel more than 30 days before your event, we'll refund your full deposit fee. If you cancel between 14 and 30 days, you'll be assessed your deposit fee. If you cancel between 4 and 13 days, you'll be assessed for your deposit and 50% of the contracted food and beverage minimum. If you cancel 3 days or less before the event: you will be assessed for the deposit and the entire contracted food and beverage minimum.


What is your deposit requirement?

We require an initial deposit equal to either $10 per each expected guest or $250, whichever amount is greater.


What is the minimum guest count required for a set menu?

In order to secure a group dining menu, we do require a minimum of 10 guests.


Do you have private space available?

Each of our locations offer private dining options. Room maximums vary depending on location, so email us at groupdining@tommybahama.com to chat.


Do you offer bar packages?

Yes, we offer various bar packages for groups. We can also customize these packages to features bottles of wines selected by you!

 

What are your food/beverage minimums?

Food and beverage minimums vary based on location and the space you are interested in securing.


What are your shopping minimums?

There is no minimum for the shopping half of a Shop & Dine experience. We do recommend a budget of $150 per guest though.


What if I don't have enough people to meet the minimums?

Email us; we might be able to make something work, especially if you can be flexible with the date and time of your event.


Do you offer exclusive restaurant buyouts?

We do offer our venue for exclusively for large private events. Email us and ask!