Flat Rate shipping to Canada via FedEx: US$16 per order
PRICING IN U.S. DOLLARS
Tommy Bahama Canada enjoys some website support services from our affiliated companies in the United States. As a result, the prices we show on the website and the charges we show at checkout are denominated in U.S. Dollars (USD). Since the purchase is in USD, your credit card transaction with us may be subject to currency exchange rules and international transaction fees from your credit card company.
TommyBahama.com accepts several forms of payment:
Orders you place with us online are shipped via FedEx at the flat rate of US$16 per order. All in-stock items are typically delivered within 5-8 business days.
All orders are subject to credit card authorization and verification. You will receive an email confirmation once your order has shipped.
RETURNS & EXCHANGES
We are happy to make any exchanges necessary for fit or preference. We will accept returns of unworn, unwashed or defective merchandise within 90 days of purchase for a full refund. Items must be in the condition you received them, in the original packaging, and with all the original tags attached. Worn and washed products may be returned if the damage is due to a manufacturing defect. Women's swimwear must have all tags and the hygienic liner intact. Returns after 90 days of purchase may be subject to a reduced refund.
We offer free shipping on exchange orders within Canada. If you would like to exchange an item for a different size or color, please call Guest Services at 1.866.986.8282 for assistance. We will process your exchange order and send you a pre-paid shipping label to return the original item. We will charge you the purchase price for the exchange order, but once we receive your return we will credit you the cost of the original item.
Return shipping is free for TommyBahama.com orders that were delivered to a Canadian address.
RETURNS TO A STORE
Items returned to our Tommy Bahama retail stores (excluding Tommy Bahama Outlet stores) must be accompanied by the original store receipt or online order confirmation. Refunds will be issued to the original credit card or other form of payment used. In case of gift returns, a merchandise credit will be issued.
OUTLET STORE RETURNS/EXCHANGE POLICY
All sales at our Tommy Bahama Outlet Stores are final. Products that are unworn, unwashed and in the original packaging can be exchanged for product of equal or greater value within 30 days of purchase at any Tommy Bahama Outlet store. The original receipt is required for all exchanges. Swimwear cannot be returned or exchanged. No refunds or store credits will be issued.
We promise that our quality, service, communication and your overall experience will exceed expectations.