CANADA

Flat Rate shipping to Canada via FedEx: US$16 per order
In-stock items are typically delivered within 5-8 business days


Tommy Bahama Canada ULC ("Tommy Bahama Canada", "we" or "us") is the seller on all TommyBahama.com orders having a delivery address within Canada.

PRICING IN U.S. DOLLARS

Tommy Bahama Canada enjoys some website support services from our affiliated companies in the United States. As a result, the prices we show on the website and the charges we show at checkout are denominated in U.S. Dollars (USD). Since the purchase is in USD, your credit card transaction with us may be subject to currency exchange rules and international transaction fees from your credit card company.

PAYMENT OPTIONS

TommyBahama.com accepts several forms of payment:
American Express
Discover
MasterCard
Visa
JCB
Debit cards bearing the Visa or MasterCard logo
Virtual Gift Cards

For your convenience, your credit card information will be stored in your TommyBahama.com account. This is secure information and cannot be accessed by anyone other than the account holder. For more information, see our Canadian Privacy Policy. For added security, your billing address at TommyBahama.com must exactly match the address on file at your credit card company.

SHIPPING

Orders you place with us online are shipped via FedEx at the flat rate of US$16 per order. All in-stock items are typically delivered within 5-8 business days.

Taxes (GST/HST/PST) are calculated at checkout on the total of product cost plus shipping times the tax rate of the province to which your order is being delivered. Tommy Bahama does not charge duty on orders shipped to Canada.

  • HST rates are set by each participating province. As a GST/HST registrant (Tommy Bahama Canada ULC # 82089 2537 RT001), we charge either the appropriate rate for the province to which your order is being delivered or, where applicable, only federal GST.
  • For orders shipped to an address in British Columbia, we (Tommy Bahama Canada ULC PST-1049-0113) will charge a combined GST/PST rate of 12%.

All orders are subject to credit card authorization and verification. You will receive an email confirmation once your order has shipped.

Due to certain regulations, not all products visible on the website are available for purchase in Canada. Please refer to individual products for restrictions. At this time we are unable to sell physical Gift Cards in Canada; however, Virtual Gift Cards can be purchased for online use only.

All items in stock are typically delivered within 5-8 business days. Orders placed with us after 10am PST typically will be shipped the following business day. Please allow up to 14 business days for shipments to remote locations. (A "business day" is Monday through Friday, not including holidays in Canada or the U.S.).

RETURNS & EXCHANGES

We are happy to make any exchanges necessary for fit or preference. We will accept returns of unworn, unwashed or defective merchandise within 90 days of purchase for a full refund. Items must be in the condition you received them, in the original packaging, and with all the original tags attached. Worn and washed products may be returned if the damage is due to a manufacturing defect. Women's swimwear must have all tags and the hygienic liner intact. Returns after 90 days of purchase may be subject to a reduced refund.

EASY EXCHANGES

We offer free shipping on exchange orders within Canada. If you would like to exchange an item for a different size or color, please call Guest Services at 1.866.986.8282 for assistance. We will process your exchange order and send you a pre-paid shipping label to return the original item. We will charge you the purchase price for the exchange order, but once we receive your return we will credit you the cost of the original item.

ONLINE RETURNS

Return shipping is free for TommyBahama.com orders that were delivered to a Canadian address.

Please use the Online Return Form to obtain our pre-paid shipping label. (Note that purchase price and taxes will be refunded but we cannot reimburse original shipping charges.) For gift returns and oversize items, please call Guest Services at 1.866.986.8282.

Canadian returns will ship via Canada Post. Please allow for transit time from your location as our facilities that process returns are located near Toronto, Ontario. Once received at our facility, processing of your return and credit may take up to 5-8 business days.

RETURNS TO A STORE

Items returned to our Tommy Bahama retail stores (excluding Tommy Bahama Outlet stores) must be accompanied by the original store receipt or online order confirmation. Refunds will be issued to the original credit card or other form of payment used. In case of gift returns, a merchandise credit will be issued.

OUTLET STORE RETURNS/EXCHANGE POLICY

All sales at our Tommy Bahama Outlet stores are final. Exchanges can be made at the Outlet stores within 7 days of original purchase, excluding Women's swim styles. No refunds or store credits will be issued.

We promise that our quality, service, communication and your overall experience will exceed expectations.

Welcome to Tommy Bahama
Big Sizes
Made for guys 6'3" or shorter with waists measuring the same or bigger than their chest. Pockets and artwork are scaled for a pleasing proportion.

Tall Sizes
Made for guys 6'4" or taller with waists measuring less than their chest. Tall styles are designed with extended sleeve, body and inseam lengths.
International Fit: Tops
Updated collars; neck openings are adjusted for correct fit. Width is closer to the body and lengths are adjusted proportionately.

International Fit: Bottoms
Lower rise; fit is slimmer in the legs, thighs and seat.
Island Modern: Styled with a trimmer fit at the shoulders and chest for a clean, modern look.
Dress Shirt: Designed with a neat, professional silhouette. Traditional neck/sleeve dress shirt sizing.