RETURNS & EXCHANGES
We are happy to make any changes necessary for fit or preference. We will accept returns of unworn, unwashed or defective merchandise within 90 days of purchase for a full refund. Items must be in the condition you received them, in the original packaging, and with all the original tags attached. Worn and washed products may be returned if damage is due to manufacture defect. Women's swimwear must have all tags and hygienic liner intact. Returns after 90 days of purchase will be reviewed and may be subject to a reduced refund. Note that our facility is near Seattle, Washington, so please allow for transit time from your location.
Visit our Online Return Form.
RETURNS TO A STORE
Items returned to our Tommy Bahama Retail Stores, excluding Outlets, must be accompanied by the original store receipt or online order confirmation. Refunds will be issued to the original tender used. In case of gift returns, a merchandise credit will be issued.
OUTLET STORE RETURN/EXCHANGE POLICY
All sales at our Tommy Bahama Outlet Stores are final. Products that are unworn, unwashed and in the original packaging can be exchanged for product of equal or greater value within 30 days of purchase at any Tommy Bahama Outlet store. The original receipt is required for all exchanges. Swimwear cannot be returned or exchanged. No refunds or store credits will be issued.
We promise that our quality, service, communication and your overall experience will exceed expectations.